Rewrite Kevin's Email
Rewrite the subject line. The subject line should show a clear purpose.
Cancellation of an order
Rewrite the greeting. Remember the greeting should be formal and directed appropriately to the reader.
Dear ABC Furniture
Some of the information in Kevin's email is unclear. Rewrite the email text with at least one change to make the information clearer. Think about WH questions the reader may have after reading Kevin's email. Underline the part(s) you edited so that the peer reviewers can easily see your changes.
My name is Kevin Johnson. I would like to cancel my order of the chair, that I ordered last week with a reference No.xxxx. I would like to know if I can get my money back to my account.
Rewrite the closing & signature to look more professional.
Thanks,